888 BULLION TERMS & CONDITIONS
OVERVIEW
Welcome to 888 Bullion ("888 Bullion", "we", "us", or "our").
888 Bullion operates this website and associated services, including the sale and purchase of precious metals, bullion products, scrap precious metals, valuation services, Gold Pack services, and related products and services (the "Services").
These Terms & Conditions govern your access to and use of our website and Services.
By accessing our website, placing an order, requesting a valuation, sending items to us, creating an account, or otherwise using our Services, you agree to be bound by these Terms & Conditions together with our Privacy Policy, Cookie Policy and any other policies referenced herein.
If you do not agree to these Terms & Conditions, you must not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that:
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You are at least 18 years of age;
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You are legally capable of entering into binding contracts;
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Any information you provide is accurate, current and complete.
You agree to maintain the accuracy of your account information and promptly update any changes.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
888 Bullion reserves the right to suspend or terminate accounts where false information has been supplied, fraudulent activity is suspected, or these Terms have been breached.
SECTION 2 – PRODUCTS AND SERVICES
888 Bullion supplies and purchases precious metals including, but not limited to:
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Gold bullion coins;
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Silver bullion coins;
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Gold bullion bars;
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Silver bullion bars;
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Platinum products;
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Palladium products;
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Scrap gold and jewellery;
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Precious metal recycling services;
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Precious metal valuation services.
All product descriptions, availability, specifications and pricing are subject to change without notice.
Product Condition
Bullion products are purchased primarily for their precious metal content rather than cosmetic appearance.
Coins and bars may display signs of:
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Handling;
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Age-related wear;
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Scratches;
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Toning;
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Surface marks;
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Milk spots;
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Packaging imperfections.
Such characteristics are common within the bullion market and do not affect intrinsic bullion value.
Product Images
Images displayed on our website are for illustrative purposes only.
The item supplied may differ in:
Provided the stated weight, purity and precious metal content remain unchanged.
Best Value Products
Where products are advertised as "Best Value", 888 Bullion reserves the right to supply any equivalent item meeting the advertised specifications.
Best Value products may be supplied without original packaging, certificates, assay cards or seals.
SECTION 3 – ORDERS AND ACCEPTANCE
All orders submitted through our website constitute an offer to purchase.
An automated order acknowledgement confirms receipt of your order but does not constitute acceptance.
Acceptance occurs only when 888 Bullion issues a separate order confirmation.
We reserve the right to refuse, cancel or amend any order at our discretion, including where:
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Pricing errors have occurred;
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Products are unavailable;
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Payment verification fails;
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Fraud prevention checks fail;
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Regulatory obligations require cancellation.
Where payment has already been received, we will contact you to arrange an appropriate resolution.
SECTION 4 – PRICING AND PAYMENT
Bullion prices displayed on our website are linked to live precious metals markets and may change without notice.
Prices become fixed only once an order has been accepted by 888 Bullion.
All prices are displayed in Pounds Sterling (£) unless otherwise stated.
You agree to provide accurate payment information and authorise us to process payment for all purchases.
We reserve the right to refuse or cancel orders where payment cannot be authorised or verified.
SECTION 5 – RETURNS, CANCELLATIONS AND REFUNDS
Precious Metals Market Exemption
The value of bullion products depends upon fluctuations in financial markets beyond our control.
Accordingly, pursuant to applicable consumer legislation and exemptions relating to goods whose price depends on fluctuations in financial markets, customers do not have the right to cancel, amend, return or obtain a refund once an order has been accepted by 888 Bullion.
No Right to Cancel
Once accepted:
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Orders are binding;
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Orders cannot be cancelled;
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Products cannot be returned;
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Products cannot be exchanged except where required by law.
Faulty or Incorrect Products
Nothing in these Terms affects your statutory rights.
If a product is supplied incorrectly or is faulty, customers should contact us promptly to enable investigation and resolution.
SECTION 6 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
888 Bullion shall not be liable for delays caused by:
Risk in purchased products passes to the customer upon delivery.
Tracking details will be supplied where applicable.
SECTION 7 – SELLING PRECIOUS METALS TO 888 BULLION
Available Delivery Methods
Customers may submit precious metals for valuation and purchase by:
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Delivering items in person;
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Using an 888 Bullion Gold Pack;
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Using their own insured courier or postal service.
Gold Pack Service
888 Bullion Gold Packs provide secure packaging and insured transit options.
Customers are responsible for selecting an insurance level appropriate to the estimated value of the contents.
Where customers choose not to use an 888 Bullion Gold Pack, we strongly recommend Royal Mail Special Delivery or an equivalent tracked and insured service.
Gold Pack Charges
Applicable postage and service fees may be deducted from any settlement amount payable.
Customer Responsibilities
Customers must ensure:
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Items are securely packaged;
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Reference numbers are clearly displayed;
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Parcels are correctly addressed;
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Appropriate insurance is obtained;
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The contents are accurately declared where required.
888 Bullion reserves the right to request proof of ownership for any items submitted for valuation or purchase.
Damaged or Tampered Parcels
888 Bullion reserves the right to refuse any parcel appearing damaged, opened, altered or otherwise compromised during transit.
SECTION 8 – OWNERSHIP, LIABILITY AND RISK
Ownership of precious metals remains with the customer until:
Where items are returned, ownership remains with the customer at all times.
Where customers arrange their own shipping, risk remains entirely with the sender until the parcel has been physically received and accepted by 888 Bullion.
888 Bullion accepts responsibility for precious metals only from the point at which they are physically received and accepted.
Compensation for any claim shall not exceed the prevailing purchase value applicable to the materials concerned.
SECTION 9 – POSTAL CLAIMS AND TRANSIT RISKS
Customers are responsible for retaining:
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Proof of posting;
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Tracking information;
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Delivery receipts.
Claims relating to parcels lost or damaged during transit must be pursued directly against the relevant carrier.
Customers must notify 888 Bullion within 28 calendar days if they believe a parcel has been lost or damaged.
For claim purposes, valuation shall be based solely upon intrinsic precious metal value.
No value shall be attributed to:
Carrier and insurer determinations shall be considered final.
SECTION 10 – INVESTMENT DISCLAIMER
888 Bullion is a precious metals dealer.
We do not provide:
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Financial advice;
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Investment advice;
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Tax advice;
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Legal advice.
Information provided by 888 Bullion should not be interpreted as investment advice.
The value of precious metals can rise or fall and past performance is not indicative of future results.
Customers should obtain independent professional advice before making investment decisions.
SECTION 11 – ANTI-MONEY LAUNDERING (AML) AND IDENTITY VERIFICATION
888 Bullion complies with all applicable anti-money laundering, sanctions, counter-terrorist financing and financial crime legislation.
We reserve the right to request:
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Proof of identity;
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Proof of address;
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Source of funds information;
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Source of wealth information;
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Proof of ownership;
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Any other documentation reasonably required.
We may use third-party identity verification providers and fraud prevention services.
Where verification requirements cannot be satisfied, we reserve the right to:
888 Bullion may disclose information to regulatory authorities, law enforcement agencies, financial institutions, insurers and other authorised bodies where required by law.
Compliance reviews may result in processing delays.
SECTION 12 – INTELLECTUAL PROPERTY
All website content including text, graphics, logos, photographs, videos, software and designs remains the property of 888 Bullion or its licensors.
No content may be copied, reproduced, distributed or commercially exploited without prior written consent.
SECTION 13 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES
We may provide access to third-party tools or services.
Such services are provided on an "as available" basis and we accept no responsibility for their operation, availability or content.
SECTION 14 – RELATIONSHIP WITH SHOPIFY
888 Bullion's online store is powered by Shopify.
All purchases are transactions between you and 888 Bullion.
Shopify is not responsible for any products sold, services provided or disputes arising between 888 Bullion and its customers.
SECTION 15 – PRIVACY
Your use of our Services is subject to our Privacy Policy and Cookie Policy.
SECTION 16 – FEEDBACK
Any feedback, reviews, suggestions or comments submitted to us may be used by 888 Bullion without restriction and without compensation.
SECTION 17 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies or omissions relating to products, pricing, descriptions or availability without prior notice.
SECTION 18 – PROHIBITED USES
You must not:
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Use the website unlawfully;
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Commit fraud;
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Upload malicious software;
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Attempt unauthorised access;
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Harvest personal data;
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Infringe intellectual property rights.
We reserve the right to terminate access where misuse is suspected.
SECTION 19 – TERMINATION
888 Bullion may suspend or terminate access to our Services where these Terms are breached or where required for legal or security reasons.
SECTION 20 – DISCLAIMER OF WARRANTIES
Whilst we endeavour to ensure accuracy, our Services are provided on an "as available" basis.
We do not guarantee uninterrupted operation or error-free content.
Nothing in these Terms excludes statutory consumer rights that cannot lawfully be excluded.
SECTION 21 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, 888 Bullion shall not be liable for:
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Loss of profits;
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Loss of revenue;
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Business interruption;
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Loss of opportunity;
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Indirect losses;
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Consequential losses.
Where liability arises, our maximum liability shall not exceed the value of the transaction giving rise to the claim.
Nothing in these Terms excludes liability for:
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Death or personal injury caused by negligence;
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Fraud or fraudulent misrepresentation;
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Any liability which cannot lawfully be excluded.
SECTION 22 – INDEMNITY
You agree to indemnify and hold harmless 888 Bullion against losses, liabilities and expenses arising from your breach of these Terms.
SECTION 23 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid.
SECTION 24 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and 888 Bullion regarding your use of our Services.
SECTION 25 – ASSIGNMENT
888 Bullion may assign its rights and obligations under these Terms without restriction.
Customers may not assign rights without prior written consent.
SECTION 26 – FORCE MAJEURE
888 Bullion shall not be liable for delays or failures caused by events beyond our reasonable control including natural disasters, transportation failures, industrial action, governmental action or pandemics.
SECTION 27 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from these Terms.
SECTION 28 – CHANGES TO THESE TERMS
We reserve the right to amend these Terms at any time.
Updated versions will be published on our website.
Continued use of our Services constitutes acceptance of any revised Terms.
SECTION 29 – CONTACT INFORMATION
888 Bullion
Email: info@888bullion.co.uk
Website: www.888bullion.co.uk
Registered Address: 190 Billet Road, London, England, E17 5DX
Trading Address: Suite 130a, 100 Hatton Garden, London, EC1N 8NX
Company Number: 16792848
Telephone: 07807874927